Contact Us & Compliance Policy
Welcome to Vidhividhan.com (“Website”, “Platform”, “Vidhividhan”, or “our”). This Platform is owned, managed, and legally operated by Evexta Innovations Private Limited, a corporate entity incorporated under the laws of India.
To satisfy operational transparency parameters, corporate regulatory mandates, and external payment gateway network rules (such as Razorpay customer care guidelines), this page documents our verified legal tracking channels, structural operating intervals, and grievance submission frameworks.
1. CORE DIRECT SUPPORT MATRIX
Customers, payment network operators, and compliance investigators can interface directly using our explicit organizational data points:
| Digital Application | Vidhividhan.com |
|---|---|
| Legal Corporate Parent | Evexta Innovations Private Limited |
| Corporate Email Desk | contact@vidhividhan.com |
| Direct Voice Support | +91 9899029908 |
| Registered Corporate Address |
44, Block C, Sushant Lok, Phase 1, Gurugram – 122001, Haryana, India |
| Verified Operating Hours | Monday to Saturday: 10:00 AM – 6:00 PM (Indian Standard Time / IST) |
2. GRIEVANCE AND TRANSACTION SUPPORT FRAMEWORKS
To report financial bottlenecks, double processing occurrences, automated cancellation issues, or staging system discrepancies, users are advised to route support parameters clearly:
- Email Submission Protocols: Always send inquiries from your registered email account to contact@vidhividhan.com, highlighting your payment transaction reference id or date of execution.
- Response Turnaround Intervals: Our customer compliance desk reviews operational tickets continuously. You can expect a formal verification reply within 24 to 48 standard working hours.
- Escalation Path: If a staging database error or standard gateway settlement verification requires higher level authorization, the internal routing logs will update the client via email until total ticket closure is recorded.
3. COMPLIANCE ENFORCEMENT MATRICES
This contact structure is globally integrated with our primary Terms & Conditions, Privacy Policy, and Cancellation & Refund Policy parameters. Any notices served under legal mandates or consumer network dispute systems must map directly to our highlighted Gurugram operational headquarters address to register processing validity.
By interacting with the staging web interfaces on Vidhividhan.com, you recognize that all corporate voice, email, and geographic address vectors have been clearly communicated for support transparency purposes.